Reference

Terms & Conditions For Your shop99 Account

shop99 Terms & Conditions set the rules for opening an account, using the casino lobby and moving funds through DANA, OVO, GoPay or QRIS.

Account rulesWallet conditionsLocal access
shop99 Terms & Conditions For Your shop99 Account
HELP PATHS

Get Clear Answers About Your Terms

A clear contact path helps when a rule affects your account or wallet status.

Account access If your phone verification or login step does not match the Terms & Conditions…
Wallet status For a DANA, OVO, GoPay or QRIS question, send the payment reference and the…
Policy request When you want a clause clarified or a personal detail corrected, contact us through…
DATA PRACTICE

How shop99 Applies These Account Rules

The policy is practical: we use the information needed to operate your account, check a wallet instruction and respond to a terms request.

Account data

We use your account details to connect phone verification, login access and your chosen account settings.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a cashier event to your account.

Cookies

Cookies can keep your login session, device preference and return path available while you move between the account page and…

Login protection

Keep your password private and sign out on a shared device.

Retention wording

The Terms & Conditions describe why account, support and payment references may remain available after a transaction or request.

Change requests

To request a correction, access explanation or policy clarification, contact us from the route linked to your account and name…

Terms & Conditions Questions Answered

These Terms & Conditions answers focus on the account decisions you may face before opening shop99 or using its wallet path. We cover local access, phone verification, payment references, cookies, policy changes and contact requests in plain English for Indonesia. Check the clause on this page first, then use the account contact route if your situation needs a specific response.

You can read the current shop99 Terms & Conditions on this page before opening an account. The wording covers account access, phone verification, wallet references, cookies, support requests and policy changes, so check it again when a new account or payment question arises.

Access or eligibility depends on local law. You must also provide accurate account details, complete the phone verification step and use a payment route available to you. If an access message appears, contact us through the account route rather than creating another account.

The Terms & Conditions require payment details and references to match the account action you started. For DANA or QRIS, keep the receipt or reference shown after the cashier step. We may pause a wallet check when the information does not match.

Yes, use the policy contact path connected to your account and identify the detail that needs correction. We may ask for information that confirms your request and phone verification status. Do not send your password, wallet PIN or full payment credentials.

Cookies can keep your session and device path available while you read the terms or move from login to the account area. You can change cookie settings in your browser, but some account steps may not work as described when cookies are blocked.

The Terms & Conditions allow account, support and payment references to remain available for the purpose they serve, such as matching a QRIS receipt or answering a policy request. The applicable period can depend on the record and local requirements.

Open the account contact route and mention the section or sentence you want clarified. Add the relevant login message or payment reference when needed. We can explain how the clause applies to your account, while access remains subject to local law.