Reference

Legal clarity for your shop99 account

Legal details should be clear before you open an account. We explain how account access, wallet records, personal data, cookies and policy requests work on shop99, including access…

Policy accessData choicesIndonesia terms
shop99 Legal clarity for your shop99 account
HELP WITH TERMS

Get a clear route for Legal questions

A clear contact path helps when a Legal question affects your account or payment record.

Account access Ask about a phone verification request, an access pause or an account detail that…
Wallet records Send the payment reference when a DANA, OVO, GoPay or QRIS receipt needs checking.
Policy requests Use the Legal contact route for data correction, cookie questions, account closure or a…
DATA CARE

How we handle your policy choices

Policy handling is easier to understand when each record has a clear purpose. We use account details for access checks, phone verification and payment-status matching, while cookie choices…

Data purpose

We connect your account details to access, phone verification and payment-status checks.

Cookie choices

Cookie settings are part of our Legal handling. You can ask what a cookie supports on the shop99 site, which…

Account security

Keep your phone details private and use the account path linked to your own verification.

Record retention

A retention question can cover account details, payment references and support records.

Change requests

For a correction, name the field or record that needs changing and provide the account detail used for verification.

Who to contact

Use the policy contact route for privacy, cookies, access, closure or data questions.

Questions about shop99 Legal terms

These Legal answers cover the questions you may have before opening an account or asking us to change a record. They focus on access, data, cookies, payment references and contact steps for Indonesian account holders. Read them with the current policy terms, because access depends on local law and a request may require phone verification before we can discuss account-specific details.

Legal covers account access, phone verification, data use, cookies, payment records, retention, account closure and policy requests. It also explains when access depends on local law and what details we may need before discussing an account-specific request.

Yes. Our Legal process can cover DANA, OVO, GoPay, QRIS, bank transfer and virtual account references linked to your account. Include the payment reference when asking us to check a receipt, status or correction request.

You can use the Legal contact route to request a correction. Describe the exact field or record, provide the phone detail used for account verification and explain why it is inaccurate. We will then outline the next step.

Cookies are addressed within our Legal policy and connected with settings on the site. You can ask what a cookie supports, which choice applies to your visit and how changing that choice may affect pages used for account access.

Yes. Account access depends on local law. Before opening or using an account in Indonesia, check whether access is available where you are. We may also request phone verification when eligibility or account ownership needs confirmation.

Send an account closure request through the Legal contact path and include the phone detail tied to the account. We may need to confirm ownership before processing it, and outstanding payment-status checks may need to finish first.

Our policy support route handles Legal, data, cookie, access and payment-record questions. State the subject clearly, add your account phone detail and attach a DANA, OVO, GoPay or QRIS reference when it relates to the request.