Know the terms behind account access
Our Legal terms explain when you may access the account, what details we use to confirm ownership and how activity connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account is recorded. Access depends on local law, so a person in Indonesia should check
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eligibility before opening or using an account. We may ask for a clear phone verification step before account access and may pause a request when account details do not match. The same policy explains account closure, restricted access, payment-status checks and how you can ask us
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to correct or remove eligible records. Keep your account details current so our legal and payment checks can be handled against the right account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.